Galaxy S8 Battery IssueSamsung’s new devices have received outstanding reviews from critics who view them as legitimate competitors for Apple’s iPhone 7, the company’s rumored iPhone 8, and flagship Android devices like the LG G6.
We sad about Note 7 battery problems and the new Galaxy S8 and Galaxy S8+ have their problems. Take a look at our list of fixes for the most common Samsung Galaxy problems before you take your phone down to a store or get in contact with customer service over the phone or on the internet. Our list includes fixes for abnormal battery drain, Wi-Fi problems, Bluetooth issues, and various performance problems. It’s a great starting point for those of you struggling with problems. Let’s take a look at these early Samsung Galaxy S8 problems and help you find feedback and potential fixes for these issues.
Galaxy S8 Overheating
When the device heats up, while charging the Galaxy S8 battery while charging, the Galaxy S8 teardown and the charger may become hot. During wireless charging or fast charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or performance and is in the device’s normal range of operation. If the battery becomes too hot, the charger may stop charging.
Do the following when the Galaxy S8 heats up:
- Disconnect the charger from the device and close any running apps. Wait for the device to cool down and then begin charging the device again.
- If the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.
- When using a wireless charger, do not place foreign materials, such as metal objects, magnets, and magnetic stripe cards, between the device and the wireless charger.
The following are examples of situations in which the device may overheat. Depending on the functions and apps you use, these examples may not apply to your model.
- During the initial setup after purchase or when restoring data
- When downloading large files
- When using apps that require more power or using apps for extended periods
- When playing high-quality games for extended periods
- When recording videos for extended periods
- When streaming videos while using the maximum brightness setting
- When connecting to a TV
- When using Multi window
- When updating or installing apps while recording videos
- When downloading large files during a video call
- When recording videos while using a navigation app
- Keep the device updated with the latest software.
- Conflicts between running apps may cause the device to heat up. Restart the device.
- Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them.
- Close apps that increase battery consumption or that run in the background when not in use.
- Delete unnecessary files or unused apps.
- Decrease the screen brightness.
- If the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre.
When the device heats up, the features and performance may be limited or the device may turn off to cool down. The feature is only available on supported models.
- If the device becomes hotter than usual, a device overheating message will appear. To lower the device’s temperature, the screen brightness and the performance speed will be limited and battery charging will stop. Running apps will be closed and you will only be able to make emergency calls until the device cools down.
- If the device overheats or feels hot for a prolonged period, a power off message will appear. Turn off the device, and wait until it cools down.
Galaxy S8 teardown, Your device may heat up due to the environment in the following conditions. Use caution to avoid shortening the battery’s lifespan, damaging the device, or causing a fire.
- Do not store your device in very cold or very hot temperatures.
- Do not expose your device to direct sunlight for extended periods.
- Do not use or store your device for extended periods in very hot areas, such as inside a car in the summertime.
- Do not place the device in any areas that may overheat, such as on an electric heating mat.
- Do not store your device near or in heaters, microwaves, hot cooking equipment, or high pressure containers.
- Never use a damaged charger or battery.
- You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase.
- Use only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.
- Availability of all accessories is subject to change depending entirely on manufacturing companies. For more information about available accessories, refer to the Samsung website
- If you attach metallic stickers on the antenna area of the device
- If you attach a device cover made with metallic material to the device
- If you cover the device’s antenna area with your hands or other objects while using certain features, such as calls or the mobile data connection
- Using a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.
- Do not cover the proximity/light sensor area with screen accessories, such as a screen protector or stickers. Doing so may cause the sensor to malfunction.
- The colours on the curved screen may look different depending on your viewing position.
Galaxy S8 Tips Charging the battery
Charge the battery before using it for the first time or when it has been unused for extended periods.
Galaxy S8 battery charging tips:
- Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.
Connecting the charger improperly may cause serious damage to the device. Any damage caused by misuse is not covered by the warranty.
- To save Galaxy S8 battery power/energy, unplug the charger when not in use. The charger does not have a power switch, so you must unplug the charger from the electric socket when not in use to avoid wasting power.
- Connect the USB cable to the USB power adaptor.
- Plug the USB cable into the device’s multipurpose jack.
- Plug the USB power adaptor into an electric socket.
- After fully charging, disconnect the charger from the device. Then, unplug the charger from the electric socket.
Galaxy S8 Manual Charging with a Micro USB cable
- Connect the Micro USB connector to charge the battery with a Micro USB cable.
- Do not plug a Micro USB cable into your device’s multipurpose jack. Doing so may damage the device and the cable.
- The Micro USB connector is used for charging the battery and connecting to a computer.
- Charging other devices
- Use the USB connector (USB Type-C) to charge another mobile device with your device’s battery.
- Plug the USB connector (USB Type-C) into your device’s multipurpose jack, and connect your device and the other device via the other device’s USB cable.
- When charging starts, the battery charging icon will appear on the other device’s screen.
The app selection pop-up window that appears on your device is for data transfer. Do not select an app from the pop-up window.
Galaxy S8 Tips Reducing the battery consumption
Your device provides various options that help you conserve battery power.
- Optimise the device using the device maintenance feature.
- When you are not using the device, turn off the screen by pressing the Power key.
- Activate power saving mode.
- Close unnecessary apps.
- Deactivate the Bluetooth feature when not in use.
- Deactivate the Wi-Fi feature when not in use.
- Deactivate auto-syncing of apps that need to be synced, such as emails.
- Decrease the backlight time.
- Decrease the screen brightness.
Battery charging tips and precautions
- When the battery power is low, the battery icon appears empty.
- If the battery is completely discharged, the device cannot be turned on immediately when the charger is connected. Allow a depleted battery to charge for a few minutes before turning on the device.
- If you use multiple apps at once, network apps, or apps that need a connection to another device, the battery will drain quickly. To avoid losing power during a data transfer, always use these apps after fully charging the battery.
- Using a power source other than the charger, such as a computer, may result in a slower charging speed due to a lower electric current.
- The device can be used while it is charging, but it may take longer to fully charge the battery.
- If the device receives an unstable power supply while charging, the touchscreen may not function. If this happens, unplug the charger from the device.
- While charging, the device and the charger may heat up. This is normal and should not affect the device’s lifespan or performance. If the battery gets hotter than usual, the charger may stop charging.
- If you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device.
- If the device is not charging properly, take the device and the charger to a Samsung Service Centre.
The device has a built-in fast charging feature. You can charge the battery more quickly while the device or its screen is turned off. Fast charging uses battery charging technology that charges the battery faster by increasing the charging power. The device supports Samsung’s Adaptive fast charging feature and Qualcomm Quick Charge 2.0.
- To use Fast charging on your device, connect it to a battery charger that supports Adaptive fast charging or Quick Charge 2.0.
- To increase the charging speed, turn the device or its screen off when you charge the battery.
- While charging the battery when the device is turned off, the icon appears on the screen.
- If the fast charging feature is not activated, launch the Settings app, tap Device maintenance → Battery → → Advanced settings, and then tap the Fast cable charging switch to activate it.
- You cannot use the built-in fast charging feature when you charge the battery using a standard battery charger.
- If the device heats up or the ambient air temperature rises, the charging speed may decrease automatically. This is a normal operating condition to prevent damage to the device.
The device has a built-in wireless charging coil. You can charge the battery using a wireless charger (sold separately).
Fast wireless charging
You can charge your device faster using the fast wireless charging feature.
To use this feature, you must use a charger and components that support the fast wireless charging feature.
A fan inside the charger may produce noise problems during Galaxy S8 fast wireless charging.
Galaxy S8 problems solutions to reduce the fan noise, you must deactivate the fast wireless charging feature. The on/off option will be added in your device’s settings menu when you first place it on the charger. Launch the Settings app,
- Tap Galaxy S8 Device maintenance → Battery → → Advanced settings, and then tap the Fast wireless charging switch to deactivate it.
Deactivating fan inside the fast wireless charger feature will reduce noise, but may result in slower charging times.
Charging the battery with the wireless charger
- Place the centre of the device’s back on the centre of the wireless charger.
- The estimated charging time will appear on the screen. The actual charging time may vary depending on the charging conditions.
- If you use the wireless charger in areas with weak network signals, you may lose network reception.
- Use Samsung-approved wireless chargers. If you use other wireless chargers, the battery may not charge properly.
If you can’t find a fix for your Galaxy S8 problem know that you’ll probably be on your own for long periods of time. Samsung and its carrier partners will push out periodic bug fix updates to the Galaxy S8 and Galaxy S8+ but they can be sporadic. Samsung and its carrier partners start pushing out new Galaxy S8 updates, you’ll want to head XDA-Developers and official forums at carriers like AT&T, Verizon and Sprint. We’ll see a ton of feedback emerge there. The company’s already issued a global firmware update to both devices. The update delivers the April security patch.
It also disables the ability to remap the Bixby button on the two devices. New Galaxy S8 owners will be prompted to download this update once the device is connected to the internet. Samsung is planning to issue a software update to fix the “reddish tint” issues that’ve plagued early adopters in the days since release.
It sounds like the update will regulate the color balance of the display. It should also expand the device’s color range so that users have more options when manually changing the appearance of the display. The company will also roll out its monthly security updates to the Galaxy S8 and Galaxy S8+ but there’s no guarantee these updates will have bug fixes on board. Most don’t.
You can’t rely on Samsung or your carrier to fix your problems with the Galaxy S8 or Galaxy S8+. If you run into an issue, you’ll want to be extremely proactive. There’s also chatter about a Galaxy S8 Android 7.1 Nougat update but thus far, the company appears to be sticking with Android 7.0 Nougat.
How to Prepare for Galaxy S8 Updates
At some point, your device might get a bug fix update aimed at correcting some of these early Galaxy S8 problems. For instance, we wouldn’t be surprised if Samsung issues another bug fix to address this “reddish tint” issue.
Software updates can be beneficial but they can also cause some problems of their own so you’ll want to be prepared. To change the auto update aplications settings, tap → Settings → Auto update apps, and then select an option.
Update your Galaxy S8 software via the firmware over-the-air (FOTA) service. You can also schedule software updates.
- On the Settings screen, tap Software update.
- Download updates manually: Check for and install updates manually.
- Download updates automatically: Set the device to download updates automatically when connected to a Wi-Fi network.
- Scheduled software updates: Set the device to install downloaded updates at a specified time